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IDOL-MASTER Privacy Policy

 

NEOWIZPLAYSTUDIO understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, idol-master.kr (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

 

1.  Who we are, what we do and how to contact us.

These online services are provided by NEOWIZPLAYSTUDIO, a company registered in KOREA under company number NEOWIZPLAYSTUDIO (“Neowiz” in this policy).

If you have any questions about this policy or your rights please contact us at:

Email: idolmaster@neowiz.com

We are committed to protecting and respecting your privacy. This policy explains the basis on which personal information we collect about you will be processed by us. Where we decide the purpose, or means, for which personal data is processed, we are the ‘data controller’. We will comply with all applicable data protection laws, including the General Data Protection Regulation 2016/679.

This policy explains the following:

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

2. What information do we collect?

We may collect and process the following information which may include your personal data.  Depending upon your use of Our Site, we may collect some or all of the following personal and non-personal data:

Details from your membership include name, DOB and address details;

Mobile and Landline Phone numbers;

Email address;

EOS address;

IP address;

Web browser type and version;

Operating system;

 A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.


3. How Do You Use My Personal Data?

We must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for any of the following purposes:

Providing and managing your access to Our Site; Personalising and tailoring your experience on Our Site; Supplying our services to you. Your personal details are required in order for us to enter into a contract with you. Communicating with you. This may include responding to emails or calls from you. Supplying you with information by email that you have opted-in to (you may unsubscribe or opt-out at any time by updating your preferences on MailChimp). Analysing your use of Our Site and services and gathering feedback to enable us to continually improve Our Site and software. Ensuring you are using Our Site in a lawful manner. With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

 

4. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (unless we are obliged by law to keep your data for longer):

We will cease use of your data for marketing purposes no more than two years after your last transaction with us. We typically retain your data for seven years from when our relationship ends to satisfy our regulatory obligations, including anti-money laundering regulations. If we hold any information relating to problem gambling matters or any suspension or termination of your account, we may hold this for a longer period, as we reasonably deem necessary.

For the following data type: IP address, web browser type and version, operating system, A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to Will have the following retention period: Stored according to Google Analytics policy and/or for 7 years following the date of your last gambling activity.


5.  How and Where Do You Store or Transfer My Personal Data?

We may share your data within the group of companies of which we are a part. Where this involves the transfer of personal data internationally our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”.

The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

Where applicable using GDPR compliant processing or sub-processing third parties;

Having a robust Information Security policy;

Where appropriate using cryptographic encryption; and

Ensuring the physical security of our office and equipment locations.


6. Do You Share My Personal Data?

We may share your personal data with other companies in our group for the purposes of reporting and complying with applicable law. This includes subsidiaries and our holding company and its subsidiaries.

We may sometimes contract with the following third parties to supply certain products and services. These may include may payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 6.

If any personal data is transferred to other entities within the group, we will take suitable steps in order to ensure that your personal data is treated safely and securely as explained above in Part 6.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

7. Accessing and Updating Your Personal Information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

 

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

 

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

 

8. Children

The Company, in principle, does not collect information from children under the age of 13 or of the minimum age of the jurisdiction. In principla, the company's website, products and services are for the general public. The company's website or application has an age-restriction feature that prevents children from using it and does not knowingly collect personal information from children. However, when the company inevitably collects personal information of children under the age of 13 or the minimum age corresponding to the laws of the relevant jurisdiction in order to use the service, the following procedures are additionally performed to protect the children's personal information.

(1) Obtain parental consent to collect personal information of children or to send company's products and services directly to children.

(2) Notify the guardian of the company's children's privacy policy, including the items, purposes, and sharing of personal information collected

(3) Authorize the legal representative to request access to the personal information of the child, correction or deletion of personal information, suspension of processing of personal information, or withdrawal of the consent previously provided.

(4) Restriction on the collection of personal information beyond what is necessary for participation in online activities

We do not use the Application to knowingly solicit data from or market to children under the age of 18.  If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at Information. idolmaster@neowiz.com. We will delete such information from our files within a reasonable time.

9. Security

We will take all reasonable technical and organisational precautions to prevent the loss or misuse of your personal information.

Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


10. International Transfers

Where we transfer your data outside of the EEA, we have agreements in place with those parties which include standard data protection clauses to ensure that appropriate safeguards are in place to protect your personal data.


11. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: idolmaster@neowiz.com


13. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

 

 

Compliance with General Data Protection Regulation

If You are the user using the Software in European Union (hereinafter, the “European Union”), please read carefully and fully understand the terms and conditions in this Section [Compliance with General Data Protection Regulation]. European Union contains the following countries : Germany, France, Ireland, Belgium, Netherlands, Luxembourg, Denmark, Sweden, Finland, Austria, Italy, Spain, Portugal, Greece, Czech, Hungary, Poland, Slovakia, Lithuania, Latvia, Estonia, Slovenia, Cyprus, Malta, Bulgaria, Romania, Croatia.

Adiscope always uses its best efforts to comply with the applicable terms and conditions in General Data Protection Regulation (hereinafter ' GDPR ').

The definition of the Personal Data in this Section (the “Personal data”) has the same definition with such Article 4, Section used in GDPR and Adiscope will process such Personal data in accordance with the relevant provision in GDPR. Accordingly, as part of our efforts, Adiscope will collect your Personal Data only for providing and exploiting the Software and, upon achieving such purposes, Adiscope will use its best efforts to immediately and promptly delete all your Personal Data.

Adiscope can collect and utilize the following type/scope of the Personal Data for providing the Software and helping you use the Software more efficiently:

 

[Collected Information]

(a) The Information to be collected while you using and exploiting the Software: Device information, Log information, Internet protocol address. Location information, Unique application numbers, Cookies

(b) The information to be collected while you consulting with Adiscope (or you receiving any help from Adiscope): User contact information, including, but not limited to, email, phone number

Under GDPR, you can request Adiscope (i) to delete your Personal Data; (ii) to limit the usage scope of your Personal Data; (iii) to correct your Personal Data which is wrongfully written or reported; or (iv) to take other actions allowed to you under the GDPR. Upon your request or demand, Adiscope will use best efforts to promptly respond to your inquiry and/or demand in accordance with the applicable provisions in GDPR. However, with any result or measure caused by your request, your usage of the Software would (can) be limited or prevented.

 

 

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Neowiz aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Neowiz relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

In respect to your Personal Data, if you have any questions, give any injury or wish to complaint, please feel free to Client Response Department with the following information:

(1) E-mail : idolmaster@neowiz.com

(2) Address : NEOWIZ PANGYO TOWER, Daewangpangyo-ro 14, 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13487, Korea

Additionally, Adiscope designates Personal Data Protection (DPO) with following information in order to protect your Personal Data complying with the GDPR. If you have any question regarding your Personal Data, or if you believe that Client Reponses Department have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact to DPO. The detailed information of DPO is as follows:

 

DPO(Data protection officer)

Company

NEOWIZPLAYSTUDIO

Name

Choi-Joong seup

Position

DPO(Data protection officer)

Address

NEOWIZ PANGYO TOWER, Daewangpangyo-ro 14, 645beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13487, Korea

E-Mail

idolmaster@neowiz.com

 

Last updated: August 23, 2019